Thursday, May 3, 2007

USAA Deposit At Home

USAA has a relatively new service that allows their customers to deposit checks in their accounts without ever physically mailing the check to them. This new service allows you to scan checks at home and they are deposited in your account. Just void the checks after depositing them. The money shows up in your account for use that hour. I tried this service for the first time yesterday and had a little trouble in my Firefox browser. The customer service rep said that some of the extensions I was using were keeping the Java applet from working properly. Rather than disable my extensions and reactivate them one by one to find the culprit, I decided to do the deposit in IE. The whole process went smoothly and I don't plan to use deposit envelopes anymore. Check out the screen shots to follow.

The link for this service is on the right hand side of the page when viewing your account activity:
Here is the intro screen:




Next you select the account that you are depositing to and enter the amount of the check:


After you enter the amount of the deposit and continue, the Java Applet will pull up and allow you to press a button in the browser to scan the check.



Make sure that the check is properly oriented according to the scanning bed of your scanner. Once the check shows up, click on the lower right corner to crop the check. A red outline will appear around the check. Click "Next" and repeat the process to scan the back.


In the end, you should receive a confirmation screen that has an overview of the deposit information. I always print this screen to a PDF and archive it for my personal records.


I know that not everyone has access to a USAA account because of the restriction on membership, but I thought that some would be interested in how this works because USAA is the first to offer this service and more companies might follow. Let me know if you know of any similar services or if you bank with USAA let me know how this works for you.

3 comments:

Anonymous said...

Cool option. Unfortunately, I can't get the feature, because although I'm a member and have a checking account, I'm not eligible for the insurance products. I would love to use this feature.

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